Service Update: June 29, 2020

To our customers and suppliers:

As you all know, COVID-19 has been a global concern. Due to the impact it has had on our local communities, we took the significant steps to temporarily suspend operations, and put protocols in place at our branch facilities to protect the health and safety of our employees, customers and suppliers. As of June 29th, all of our branch facilities have reopened.

The BWG executive team meets daily to assess all local and state data and policy actions. Please see below for the most up to date location hours.

Hours: Weekday hours are as follows:

Distribution Centers:

Location Distribution Center
MA, ME, NH, RI, VT, CT
Upstate & Western NY
* Mansfield Distribution Center – Open * Will call 7:00 am – 4:00pm (M-F)
Metro NY, NJ * Pompton – Open * Will call 7:30 am – 1:00 pm (M-F)
Upstate & Western NY * Albany – Open * Will call 7:00 am – 4:00 pm (M-F)

Supply Branches:

Location Branches
MA, ME, NH, RI, VT *Mansfield- Open 7 am – 4 pm (M-F)
*Woburn- Open 7 am – 4 pm (M-F)
*Avon- Open 7 am – 4 pm (M-F)
*Manchester- Open 7 am – 4 pm (M-F)
* Open branches will be subject
to CDC & Social Distancing Guidelines
*Curbside Pickup & limited Walk-In Service
* Avon Showroom remains CLOSED
CT, NY, NJ *Pompton- Open 7:30 am – 1 pm (M-F)
*Albany- Open 7 am – 4 pm (M-F)
*Buffalo- Open 8 am – 4:30 pm (M-F)
closed 12 pm – 12:30 pm.
*Hartford- Open 7 am – 4 pm (M-F)
*Rochester- Open 7 am – 4 pm (M-F)
* Open branches will be subject
to CDC & Social Distancing Guidelines
*Curbside Pickup & limited Walk-In Service
*Albany is Curbside Pickup ONLY
*Buffalo, Hartford & Woburn Showrooms
are open by Appointment only.

Deliveries: We will continue to make deliveries all throughout our east coast footprint while incorporating social distancing protocols in order to protect your team and ours. Instructions to our drivers for delivery of your orders include:

      • Limit time spent at your locations as much as possible.
      • Not entering your facility unless you need us to.
      • Keep as much distance as possible between you and your team.
      • Bring materials to the tail of the delivery vehicle.
      • Not unloading the materials unless you need our help.

As always thank you for your support as we navigate this rapidly changing environment, lookout for more updates as the days progress, and stay safe.

Sincerely,
The Belknap White Team